Our Staff

Our mission is To provide a first class, 5 star luxury cat boarding accommodation for the most discerning cats holidaying in Sydney, as well as receiving the highest level of care, love and attention. We provide an 'A' grade boutique pet store for the most discerning pet owners in Sydney. All this is made possible through the support of our animal loving, passionate and highly skilled staff.




Jules dos Santos

 - [Founder / Owner]

JJules dos Santos. Founder and Managing Director of Divine Creatures Cat Hotelules' passion for animals is immense! Desperate to work with animals from her early years, she started in the veterinary industry as a volunteer when she was just 14 years of age. Over the years she has rescued many abandoned cats & dogs and cared for them in her own home. Her latest fur family of five have all been well rehabilitated and are now living the life of luxury with her equally animal-devoted husband!

In 1998 she moved to Australia from the UK and continued dedicating her life to animals as a veterinary nurse. Since then Jules has worked in many areas from Cattery Manager to head specialised surgical nurse to manager of the emergency department of the renowned Veterinary Specialist Centre.

Jules also has a deep passion for animal welfare & animal rights and has recently become an advocate for Oscar's Law, promoting the need to rescue animals. She spent several years working as a volunteer with her Border Collie as a pet therapy dog and also has particular interest in tigers, donating generously to WWF sponsoring tigers. 

Jules started Divine Creatures in 2010. The need for a luxury, high quality cat hotel in Sydney was quite apparent when Jules could not find a suitable cat hotel to board her own cats when she went on holiday and so the concept of a luxury cat hotel started and Divine Creatures was created with one aim in focus: to provide the very best care and accommodation away from home for our feline friends!

Dr Katie Hankins BVSc MVS (Clinical Studies)

 - [Affiliated Veterinarian]

Katie has always had Burmese cats. Her cat “Flash” was disaster prone and liked his monthly trips to the local vets. His vet became so accustomed to seeing him, he started teaching Katie to do her own injections and treat him more regularly at home. Becoming a vet was a natural progression!

In 1994 Katie graduated from Sydney University with a Bachelor in Veterinary Science and in 2001 completed a Masters in Small Animal Medicine and Surgery. She worked at West Pennant Hills Veterinary Hospital for 12 years treating peoples’ pets with a special love for diabetic Burmese cats and in 2007 Katie started working as an emergency vet for Animal Referral Hospital, where she meet Jules and a friendship was struck instantly. Jules & Katie have found a real love for dealing with the unusual and varied nature of emergency work. It also means taking home a collection of defective pets! 

Katie met a scruffy neglected horse a few years ago and after a small amount of persuasion from her daughter, Teddy the wonder horse became part of their family. Little did she know one horse would change life so much – so after a series of agistment places, it became evident Teddy needed special care. So now Katie runs her own horse agistment centre.

Katie is affiliated with Divine Creatures and is our on-call Veterinarian. Thankfully we have not found the need to require her services although it is always comforting knowing she is only moments away!


 - [Manager]

Divine Creatures Cat Sitter Bree

Bree is the manager here at Divine Creatures and takes care of all our administration as well as ensures that our clients are well cared for and receive a service of excellence.

Bree has completed Certificate III in Captive Animals at Taronga Zoo Training Institute and has had the fabulous opportunity to work with the Bird Show, the Carnivores and Backyard (Australian Fauna, companion animals and farm animals) and also volunteers in the Primates and Ungulates division.  Bree has also completed Certificate II in Animal Studies and is looking forward to studying Veterinary Nursing in the near future.

Bree has two cats of her own, Fatty & Bronson whom were also guests at Divine Creatures.

Bree's caring nature has provided our guests with a nurturing holiday, filled with the love they would receive at home.

“I had been waiting to work at Divine Creatures for two years! After seeing how my cats were cared for, I knew my career path was in animal care. Working here is very different to working at the Zoo - I love being able to give the cats a cuddle!”


 - [Senior Cat Carer]

Divine Creatures Cat Sitter Bree

Robyn started working at Divine Creatures in 2012 and came to us with a vast experience of cat knowledge after a long career of working at the Animal Welfare League. Robyn’s role at AWL was solely to care for the long term elderly cat residents (legacies). She has also raised many kittens from unwanted backgrounds & successfully turned them into loving fur babies.

Robyn has completed with distinctions Cert II & Cert III in animal studies, Introduction to Cat Physiology & Advanced Cat Physiology & is currently studying vet nursing Cert IV. Robyn has quite a few fur & feathered babies of her own.

Her role at Divine Creatures involves all aspects of ensuring our guests have the highest quality holiday. She supervises day-to-day running of the cattery and has exceptional cat skills which delivers the highest level of care to our resort guest. Her adoration towards cats is remarkable and also has outstanding cat grooming skills. Robyn also manages our Cat Adoption Centre, ensuring all our feline friends go to good, loving forever homes

“I am here solely to serve your babies with whatever they desire. After so many years of the sad side of the animal industry it is fantastic to be able to provide such a positive environment for these babies while they are on holidays with us.”


 - [Cat Carer / Qualified Veterinary Nurse]

Silvi is a qualified Veterinary Nurse and has had many years of experience working in the Cat Boarding industry. She has also has 5 years experience working in animal shelters where she predominately cared for cats.

Silvi moved over from Argentina three years ago and started working at Divine Creatures in September 2014. Silvi was such an exceptionally good cat carer that Divine Creatures offered her a work place sponsorship which allowed Silvi to stay in Australia and stay with us caring for our beloved feline guests.

She has grown up with a whole range of animals including cats of coarse! but also ducks, turtles, dogs, birds and bunnies!


 - [Cat Carer / Qualified Veterinary Nurse]

Kate has always had a true love for being around animals, from a young age she knew she wanted to work with and for them. Kate completed my Cert IV in Veterinary Nursing in 2014 and worked as a Vet Nurse in a general veterinary practice as well as an Animal Attendant at an animal specialist hospital.

Her passion for animals even took Kate as far as Namibia in South Africa to work as a volunteer amongst injured and orphaned wildlife - traveling around the world and experiencing different animals in their own environments is at the top of her to do list! Kate has been a foster parent to a number of cats and kittens, which is how she came across her own fur baby Henry, the one kitten she just had to keep!! He is now three years old and keeps her laughing every single day.

Kate started working at Divine Creatures in 2016. She tells us that she can't wait to keep learning and she knows Divine Creatures is the perfect place to grow and put all of my knowledge and love into action!


- [Cat Carer]

Emily is the newest member of our team although long term client having boarded her own cat 'Dehlia' several times over the last few years.

She started working as a Volunteer and after witnessing her 'above and beyond' nature, she was quickly offered a permanent part time weekend position. 


 - [Volunteer]

Emily is a supported volunteer at Divine Creatures. We pride ourselves on equal opportunities in the work place and Emily is an absolute asset to our growing team.





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A cattery like no other, where you can treat your cat to a relaxing holiday in a range of spacious private suites, where they will experience all the love, care and attention from our professional team. You can now relax and enjoy your own holiday with the peace of mind that your cat is safe and loved and enjoying their holiday just as much!

Cattery Check In/Out
Mon - Fri: 8:30 am - 4:30 pm
Sat: 9:00 am - 2:00 pm
Sun: 11:00 am - 3:00 pm

Public Holidays: CLOSED

Pet Shop Open Hours
Mon - Fri: 9:00 am - 5:30 pm
Sat: 9:00 am - 3:30 pm
Sun: 11:00 am - 3:00 pm

Public Holidays: CLOSED

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